- Q: Does the weight of the door affect whether StepNpull® will work or not?
- A: The weight of the door is not a factor but rather the amount of resistance the door closer provides. The door closer is the device mounted at the top of the door and is responsible for controlling how much effort is required to open the door. If an interior door closer is adjusted properly at 6-8 pounds of resistance, the user will be able to easily open the door with their foot using StepNpull®. If, however, an excessive amount of effort is required to open the door, the door closer resistance should be reduced to the minimum amount practical.
- Q: How do I use the StepNpull®?
- A: People are accustomed to opening a door with their hands so the first couple of times may feel a bit awkward. Most users adapt quickly and then use the StepNpull® every time.
- As you approach the door, position your body as though you were going to use the door handle.
- If you would use your left hand to pull the door handle then the left foot will be used. If you would use your right hand to pull the door handle then the right foot will be used.
- Place your foot on the top of the StepNpull® , press down just enough to gain traction.
- Pull your foot and leg back as though you were taking a step. Simply step and pull.
- Typically enough door momentum will be gained to actually swing the door open and out of your way.
- Depending on your shoe type, you may want to try different shoe angles or positions in order to find the one that yields the most grip.
- Q: Will I lose my balance while using the StepNpull®?
- A: Balance is easily maintained because the StepNpull® is mounted as low as possible on the door. This allows the user to remain balanced and in control.
- Q: Where is StepNpull® manufactured?
- A: StepNpull® is proudly made in the USA!
- Q: Can children and the elderly use StepNpull®?
- A: Yes depending, of course, on the physical size of the child and the physical condition of the older person desiring to use the StepNpull®.
- Q: How long does it take to install a StepNpull® and what are the tools required for installation?
- A: We recommend using an electric screwdriver when installing on a solid wood door although a regular screwdriver will work. A drill is mandatory when installing on a metal door. With the proper tools, installation typically takes less than 5 minutes per door.
- Q: What is included with my StepNpull® purchase?
- A: Each StepNpull® kit includes the following:
- One StepNpull®
- Required mounting screws
- Two stickers, one for the door and the other for the mirror, paper towel dispenser or hand dryer. Actual dimensions are 5"x4"
- Q: Do you offer quantity discounts and how do I obtain pricing?
- A: Yes we offer quantity discounts. For a quote email us at sales@stepnpull.com or you may contact us by phone at (417) 839-7677.
- Q: Do you offer a money back guarantee?
- A: Yes. If you are not fully satisfied with your StepNpull® purchase, you may return it within 30 days for a full refund.
- Q: Is the StepNpull® durable and mounted securely?
- A: The StepNpull® is very strong. It's made from sturdy T6 aluminum. Each bracket comes standard with 3 number 12 mounting screws.
- Q: Do you have the StepNpull® mounting instructions available for download?
- A: The StepNpull® mounting instructions document can be downloaded by clicking here: Installation Instructions